Privacy Policy

Privacy Statement

This Privacy Statement (“Statement”) outlines how Cocosol (referred to as “we,” “our,” or “us”) collects, uses, discloses, and protects personal information obtained from visitors to our website, cocosol.co.za (the “Website”). We are committed to protecting your privacy and handling your personal information responsibly and in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African data protection laws.

1. Information We Collect

a. Personal Information

We may collect personal information from you when you visit our Website, make inquiries, or interact with our online services. This information may include:

  • Contact details (such as your name, email address, phone number).
  • Demographic information (such as your age, gender, and location).
  • Information you provide through contact forms, email, or other communication channels.
  • Any other information you voluntarily submit to us.

b. Non-Personal Information

We may also collect non-personal information through cookies and similar technologies when you visit our Website. This information may include:

  • Your IP address.
  • Browser type and version.
  • Device information.
  • Referring website URLs.
  • Pages viewed on our Website.

2. How We Use Your Information

We may use the information we collect for various purposes, including but not limited to:

  • Providing you with the products or services you request.
  • Responding to your inquiries and providing customer support.
  • Analyzing and improving our Website and services.
  • Communicating with you about updates, promotions, and other relevant information.
  • Complying with legal obligations.

3. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  • With your consent.
  • To comply with legal obligations.
  • To protect our rights, privacy, safety, or property, and that of our users and others.
  • In connection with the sale, merger, or acquisition of all or part of our business.
  • As otherwise described in this Statement.

4. Your Rights

You have certain rights regarding your personal information, including the right to:

  • Access the personal information we hold about you.
  • Correct inaccuracies in your personal information.
  • Delete your personal information.
  • Object to the processing of your personal information.
  • Withdraw your consent (where applicable).
  • Lodge a complaint with the relevant data protection authority.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is completely secure, and we cannot guarantee the security of your information.

6. Changes to this Statement

We may update this Privacy Statement to reflect changes to our information practices. We will post the revised Statement on our Website and update the “Last Updated” date.

7. Contact Us

If you have any questions or concerns about this Privacy Statement or our data practices, please contact us:

Cocosol
Owner: Bernie Jacobs Gordon
Website: cocosol.co.za
Email: bernie@cocosol.co.za

Please remember to customize this template to accurately represent your data processing activities and consult with a legal professional to ensure compliance with all applicable laws and regulations in South Africa.